Returns

Returns are permitted if the product is unused and in original packaging. Item(s) must be in a resalable condition.

Please note that a 10% administrative (Handling) fee will be deducted from your refund to help cover processing expenses.

Please email This email address is being protected from spambots. You need JavaScript enabled to view it. to receive a return number before returning any product.

You can return the item via:

• Your own courier (RC Edge, 74 Wakis Avenue, Strijdompark, Randburg, 2194)
• You are also welcome to come to our store to return the product(s) by hand.

Faulty Products

Suspect a manufacturing defect? Please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. with as much detail as possible.

Once we’ve reviewed your email, we’ll guide you on the next steps. If needed, we may ask you to send the item back for inspection using one of the above-mentioned options.